Privacy Policy

1. Data Controller
Controller: MOHAMED MOUAZ EL HADJ SAID BELKACEM

Business Name: SPANTOUR

NIF: 74089843N

Address: Calle Azorín 1, Churriana de la Vega, Granada, Spain

Phone: 634 856 365

Email: spantourguide@gmail.com

Web: www.spantour.com

2. Purpose of Data Processing
At SPANTOUR, we process the personal information that users provide through the website for the following purposes:

To manage requests for tourist information or contact.

To respond to inquiries about the services offered.

To coordinate guided tours and related activities.

To send informational communications related to the services, provided consent has been given.

To comply with applicable legal obligations.

3. Legal Basis for Processing
The legal basis for processing your data is:

Consent of the data subject when submitting contact forms or requests.

Performance of a contract if you hire a tourist service with SPANTOUR.

Compliance with legal obligations in tax, accounting, and administrative matters.

4. Data Retention
The personal data provided will be retained:

For the duration of the commercial relationship.

Until the user requests deletion.

For the legally required periods if there is a tax or accounting obligation.

5. Recipients of the Data
Data will not be shared with third parties, except when required by law.

In some cases, SPANTOUR may use third-party services (for example, hosting or email providers) that act as data processors, with whom the corresponding contracts have been signed in accordance with Article 28 of the GDPR.

6. User Rights
You have the right to:

Access your personal data.

Rectify inaccurate or incomplete data.

Request deletion when the data is no longer necessary.

Object to the processing or request its limitation.

Request the portability of your data.

You can exercise your rights by sending a request accompanied by a copy of your ID or identification document to the email address (add an official email here for exercising rights, ideally something like ‘spantourguide@gmail.com’).

If you believe that your rights have not been properly addressed, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

7 Data Security
SPANTOUR has adopted all necessary technical and organizational measures to ensure the security and integrity of personal data, as well as to prevent its loss, alteration, processing, or unauthorized access.